Last updated: May 14, 2025
Introduction
Lorvo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lorvo.shop and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
Personal Data
When you visit our website or make a purchase, we may collect the following types of personal information:
- Contact information (name, email address, phone number, shipping and billing address)
- Payment information (credit card details, billing address)
- Order history and purchase information
- Account information (if you create an account)
- Communication preferences
- Correspondence you send to us
Non-Personal Data
We may also collect non-personal information about you whenever you interact with our site, such as:
- Browser type and version
- Operating system
- IP address
- Device information
- Pages visited and time spent on pages
- Referral sources
How We Use Your Information
We may use the information we collect from you for various purposes, including to:
- Process and fulfill your orders
- Communicate with you about your orders, products, services, and promotional offers
- Improve our website, products, and customer service
- Personalize your shopping experience
- Comply with legal obligations
- Detect and prevent fraud
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small text files that are placed on your device to collect standard internet log information and visitor behavior information. You can set your browser to refuse all or some browser cookies, or to alert you when websites place or access cookies.
Data Sharing and Disclosure
We may share your personal information with:
- Service providers who perform services on our behalf (payment processing, shipping, etc.)
- Legal authorities when required by law or to protect our rights
- Business partners with your consent
We will never sell your personal information to third parties.
Data Security
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Under UK data protection laws, you have rights including:
- The right to access your personal data
- The right to correction of your personal data
- The right to erasure of your personal data
- The right to restriction of processing of your personal data
- The right to data portability
- The right to object to processing
To exercise any of these rights, please contact us at support@lorvo.shop.
Children’s Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: support@lorvo.shop Phone: (+44) 7351 752991 Address: Am Nienhaushof 10, Duisburg, 47139, Germany